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Payment methods and orders

WooCommerce contributes several tabs to Settings, each rendered natively rather than as a webview.

TabWhat a member does
Payment MethodsSee saved cards, delete one, set a default
BillingEdit their billing address
ShippingEdit their shipping address
OrdersBrowse order history, and open one for detail
DownloadsGet their downloadable files

Opening an order shows its items, totals, billing and shipping addresses, the payment method used, and any downloads attached to it.

Orders, order detail and saved payment methods

Both plugins. WooCommerce and Ultimate Member - WooCommerce. Either one missing and the tabs do not appear.

Endpoint groups. Payment Methods for saved cards, Products and Cart for the shop screens.

The Payment Methods tab lists tokens WooCommerce holds for the member. A gateway that does not save payment tokens produces an empty tab, correctly.

If members have bought things and the tab is empty, the question is whether your gateway saves cards at all rather than whether the app is reading them.

Buying happens in a webview against your own store, using your own gateway. Memberside never handles card details and never touches the money.

That is the right split for compliance, and it means checkout behaves exactly as it does on your website, including any gateway-specific flows.

Members stay signed in across the transition — the webview carries the session rather than asking them to sign in again.

Products and Product Cart are placeable features rather than account tabs. Browsing products does not require sign-in; the cart does.

The cart nav item carries an item-count badge.

SymptomCauseFix
No WooCommerce tabsOnly one of the two plugins is activeActivate both
Payment Methods is emptyThe gateway does not save tokensCheck the gateway’s settings
A card will not deleteThe gateway refused itTry from your website’s account page
Orders are emptyThe member has none, or the group is offCheck both
Checkout asks them to sign in againThe session did not carry into the webviewConfirm your site is serving over HTTPS
Downloads are missingThe order has no downloadable products, or access expiredCheck the order in WooCommerce