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Site Health

Your app is only as available as your WordPress site. Site Health probes the site on a schedule and shows what it found, so a slow app can be traced to a slow site rather than guessed at.

Open the Site Health tab on the canvas.

Uptime. Whether the site answered, over time.

Latency. How long it took. This is the number that matters most for an app — every screen is a request, so a site that takes two seconds to answer is an app that feels broken even while it works.

Incidents. Periods where the site did not answer, with when they started and how long they lasted.

Endpoint breakdown. Latency per endpoint group, so you can see that the directory is slow while everything else is fine. Available on Pro and Unlimited.

Reading the Site Health panel
PlanHistory
Free1 day
Pro30 days
Unlimited90 days

One day is enough to answer “is it slow right now”. Thirty is enough to answer “did last week’s plugin update do this”, which is the question you usually actually have.

Outage alerts are a Pro feature. Without them, Site Health is something you open; with them, it tells you.

Rough guidance for a WordPress site behind an app:

LatencyWhat it means
Under 300msThe app feels immediate
300ms to 800msNoticeable, still fine
800ms to 2sThe app feels slow on every screen
Over 2sMembers will assume the app is broken

If latency is high across every endpoint, the site itself is the problem — hosting, a heavy plugin, or an overloaded database. If it is high on one group only, look at the plugin behind that group.

The Memberside Optimizer exists for the specific case of a member directory that has become slow on a large site.

SymptomCauseFix
No data at allThe site was connected very recentlyProbes run on a schedule; give it time
Data stops updatingProbing stopped server-sideGet in touch
Incidents you do not recogniseBrief outages during host maintenanceCompare against your host’s status page
No endpoint breakdownIt is a Pro featureSee Plans and limits

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