Site Reviews
The reviews people have left about your site, your products or your services — browsable, filterable and sortable, without leaving the app.
Before you start
Section titled “Before you start”| Plugin | Site Reviews |
| Endpoint group | Site Reviews |
| Plan | Every plan |
This is a different plugin from Ultimate Member - User Reviews, which reviews members. A site can run both, and their screens are separate — see Which reviews plugin below.
Add it to your app
Section titled “Add it to your app”Drag Site Reviews onto a navigation bar or into the side drawer.
Reading reviews needs no account. Signed-out visitors see the same reviews the website shows them, which is the point of a review: it is public.
Settings
Section titled “Settings”| Setting | What it does | Default |
|---|---|---|
| Title, Description | Shown at the top | Empty |
| Rating breakdown | The average and a bar per star level above the list | On |
| Rating filter | The “4 stars & up” chips | On |
| Sort control | Lets members reorder the list | On |
| Sort by | Where the list starts | Newest first |
| Lowest rating to show | Hides anything below it | Every review |
| Owner replies | Shows your reply under a review | On |
| Verified badge | Marks reviews Site Reviews has verified | On |
| Items per page | How many load at a time as the list scrolls, 5 to 100 | 20 |
| Restrictions | Which roles see the screen | Everyone |
Why the filter says ”& up”
Section titled “Why the filter says ”& up””Site Reviews filters by a minimum rating, not an exact one. Asking for three stars returns three-, four- and five-star reviews. The chips say “3★ & up” because that is what they do — a chip reading “3” that quietly included the better reviews would be telling you something untrue.
Lowest rating to show is a starting point, not a rule. With the rating filter on, members can widen it themselves. If you want a floor nobody can move, use your site’s own Site Reviews settings.
Browsing and filtering the reviews left on a site
record → src/assets/media/site-reviews.mp4
What your members see
Section titled “What your members see”The rating breakdown, then the reviews. Each one carries its stars, its author, when it was written, and — where you have written one — your reply underneath. Reviews attached to a product or page say which, and reviews in a category carry its name.
Tapping a review opens it on its own screen.
Which reviews plugin
Section titled “Which reviews plugin”| Site Reviews | Reviews (Ultimate Member) | |
|---|---|---|
| Reviews | Your site, products, services | Your members |
| Plugin | Site Reviews | Ultimate Member - User Reviews |
| Lives | A screen of its own | A tab on a member’s profile |
| Star scale | Whatever your site is set to | Always 1 to 5 |
Both can be in the same app. They never share settings, so changing the page size on one leaves the other alone.
Related screens
Section titled “Related screens”- My Site Reviews — what this member has written, including reviews still awaiting approval
- Review Categories — the same reviews, grouped
- Write a Site Review — the form
When it does not work
Section titled “When it does not work”| Symptom | Cause | Fix |
|---|---|---|
| The screen is empty | The Site Reviews group is off | Switch it on in Memberside → REST API, or save the app again in the builder |
| The card is greyed out | Site Reviews is inactive | Activate it |
| A review is missing | It is still awaiting approval | Only its author sees it, on My Site Reviews |
| A filter returns more than asked | The filter is a minimum | Working as intended — see above |
| No replies, with Replies on | Nobody has replied to those reviews | Reply from your site’s admin |